Overview
Introduction to Automations

Introduction to Automations

Automations in Mazaal AI are like digital workflows that connect your apps and perform tasks automatically. No coding required - just connect the pieces and watch the magic happen!

What Are Automations?

Think of automations as a set of instructions that tell your apps how to work together. For example:

  • When you get a new email → Send a Slack message
  • When someone fills out a form → Create a task in your to-do list
  • When a customer asks a question → Let your AI agent handle it

Why Use Automations?

Save Time ⏱️

  • Automate repetitive tasks
  • Reduce manual data entry
  • Focus on important work

Reduce Errors 🎯

  • Consistent processes every time
  • No more copy-paste mistakes
  • Accurate data transfer

Work Smarter 🧠

  • Connect your favorite apps
  • Use AI to make decisions
  • Create powerful workflows

What Can You Automate?

Customer Support

  • Route support tickets automatically
  • Send automatic responses
  • Update customer records

Marketing

  • Post to social media
  • Send email campaigns
  • Track leads

Sales

  • Qualify leads automatically
  • Schedule follow-ups
  • Update CRM records

Operations

  • Process forms and documents
  • Sync data between apps
  • Generate reports

How Automations Work

1. Triggers 🎯

  • Start your automation when something happens
  • Examples: New email, form submission, schedule
  • Choose from many trigger types

2. Actions 🔄

  • Tell apps what to do
  • Connect multiple steps
  • Use conditions and loops

3. AI Steps 🤖

  • Add AI decision making
  • Process text and data
  • Make smart choices

Getting Started is Easy

  1. Choose a Trigger

    • Pick what starts your automation
    • Connect your apps
    • Set up conditions

  2. Add Actions

    • Select what happens next
    • Connect multiple steps
    • Test your flow

  3. Go Live

    • Activate your automation
    • Monitor performance
    • Make improvements

Popular Templates

Start faster with our pre-built templates:

  • Customer Support Automation
  • Lead Generation Flow
  • Social Media Manager
  • Document Processor

Browse All Templates →

Ready to Start?

Need Help?

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