Deploying AI Agents
Once your AI Agent is trained and tested, it's time to deploy it so it can start interacting with users. Mazaal AI offers multiple deployment options and integrations with over 230+ apps and tools.
Deployment Options
Website Chat Widget
Setup Process
- Navigate to Deploy > Web Chat in your agent settings
- Customize the widget appearance and behavior
- Copy the generated embed code
- Add the code to your website
- Test the integration
Customization Options
- Widget appearance and branding
- Welcome messages
- Chat window position
- Response behaviors
- Mobile responsiveness
Slack Integration
Configuration Steps
- Select Slack from the channels list
- Authorize Mazaal AI in your Slack workspace
- Choose channels for the agent
- Configure response settings
- Test the integration
Features
- Direct message support
- Channel monitoring
- @mentions handling
- Rich message formatting
- File sharing capabilities
WhatsApp Integration
Setup Process
- Choose WhatsApp integration
- Connect via WhatsApp Business API
- Configure message templates
- Set up automated responses
- Test the connection
Requirements
- WhatsApp Business account
- API provider credentials
- Approved message templates
- Verified phone number
Advanced Integration Options
API Integration
- RESTful API endpoints
- Authentication methods
- Rate limiting considerations
- Response formatting
- Error handling
Custom Applications
- SDK availability
- Integration examples
- Custom UI options
- Security considerations
Third-Party Platforms
- CRM integrations
- Help desk systems
- Knowledge bases
- Communication platforms
Best Practices
Pre-Deployment
- Complete thorough testing
- Prepare fallback options
- Set up monitoring
- Document configurations
- Train support staff
Security
- API key management
- Access control
- Data privacy
- Compliance checks
- Audit logging
Performance
- Load testing
- Response time monitoring
- Scalability planning
- Resource optimization
- Backup procedures
Monitoring and Maintenance
Health Checks
- Uptime monitoring
- Performance metrics
- Error tracking
- Usage statistics
- Response quality
Updates
- Regular maintenance
- Security patches
- Feature updates
- Configuration reviews
- Performance optimization
Troubleshooting
Common Issues
- Connection problems
- Authentication errors
- Rate limiting
- Response delays
- Integration conflicts
Resolution Steps
- Diagnostic procedures
- Common solutions
- Support escalation
- Documentation references
- Community resources
Channel-Specific Guidelines
Website Integration
- Performance optimization
- Mobile compatibility
- Browser support
- Loading behavior
- Error handling
Messaging Platforms
- Message formatting
- Media handling
- Rate limits
- User identification
- Session management
Custom Solutions
- Development guidelines
- Testing procedures
- Deployment checklist
- Maintenance plans
- Support documentation
Next Steps
After deployment: